You have the right to withdraw from any purchase on FoRender without giving any reason.
For any digital content purchased online, you have agreed upon checkout that the withdrawal
period will expire 30 days after you purchase such digital content or when you start downloading the content for the first time, whichever is sooner.
The easiest way to exercise your right of withdrawal is by using the support form
In the event that a product is found to be defective, the vendor is unable or unavailable for support or the product description misrepresents the product a refund may be issued. Issuing refunds is at the discretion of the Vendor and/or the FoRender MarketPlace staff.
Before refunds will be issued, we ask that the Buyer please contact the Vendor first to give them a chance to support their product. When a refund is issued, the Buyer needs to delete all files associated with the product and may not use the product.
Product availability: Once a product has been purchased and downloaded the customer has accepted the merchandise. FoRender keeps the products purchased available for future downloads if needed. However, we suggest that you archive your purchases after downloading them since we cannot guarantee future downloads of removed products. Members banned for TOS violations will not have access to their purchase history after permanent ban so be sure to archive all your purchase history as well.
For complains please fill this form
right to withdraw from a distance contract